Contact Tunable
Tunable is made by AffinityBlue. Whatever you need, a bug report, a question about a purchase, a correction to one of our reference pages, or a press or partnership enquiry, email is the way to reach us.
This is the address for everything: support, billing and restore-purchase questions, crash reports, feature requests, and content corrections. It reaches the people who build the app, not a ticket queue.
If you are writing about a problem in the app, it helps enormously to include your device model and OS version, the app version, and what you were doing when it went wrong. If a note or frequency on this site looks wrong, tell us which page and what you expected. That is usually enough for us to find it.
Before you write
A lot of common questions are already answered in writing. The general FAQ covers sound problems, offline use, restoring a purchase after reinstalling, backing up your data, and crashes. The user guide documents every screen and setting in the app. Our support page is a short index into both.
App Store listings
You can also leave a review or ask a question through the store listings:
- Tunable on the App Store , $7.99 one-time purchase for iPhone and iPad.
- Tunable on Google Play , $6.99 one-time purchase for Android.
Purchases, refunds and subscriptions are handled by Apple and Google, not by us. If you need a refund, go through the store you bought from. That is the only route that works. For anything the store cannot resolve, write to us and we will help.
Social
Social messages get seen, but email is more reliable for anything that needs a real answer.
Privacy
What we do with anything you send us is covered by the app privacy policy and the website privacy policy. More about who we are is on the about page.